Tagged: knowledge base
9 posts
Not every document is the same
A PDF, a meeting transcript, and a knowledge base article should not be processed the same way. How content profiles control chunking, context, and question generation.
Three signals, one answer
Follow a single user question through a retrieval pipeline: from pronoun resolution to three parallel searches, rank fusion, and a final reranker pass. Discover why one similarity score is not enough.
Not every question needs the knowledge base
Reduce latency, avoid irrelevant answers, and save GPU costs by skipping knowledge base retrieval for queries that are not questions. How pattern matching and semantic gates filter trivial queries before they hit the vector store.
How to know if your knowledge base fix actually worked
Know if your knowledge base fix worked with automatic gap re-scoring. Learn how retrieval validation closes the loop between edits and outcomes.
How to find and prioritize knowledge base gaps
Turn failed searches into a content roadmap. Learn gap detection methods, hard vs soft gaps, and how to systematically fix knowledge base coverage.
Quality happens at storage, not at search
Retrieval tuning can't fix a storage problem. Learn why knowledge base quality is determined at ingest time, and what contextual retrieval and HyPE actually do.
The self-managing taxonomy is a myth
AI can classify documents reliably. It cannot design taxonomy structure. Learn why every production knowledge base needs human governance for categories.
Three axes, not one label
Why single type fields fail in knowledge systems. Learn how provenance origin, assertion mode, and synthesis depth drive better metadata design for knowledge bases.
Evidence vs. claims: the distinction that changes everything
Evidence vs claims: why source documents and knowledge artifacts require different handling in knowledge systems. A critical distinction for organizational knowledge.